Community.scottishpower.co.uk

Warm Home Discount Scheme - ScottishPower Community

Nov 11, 2021 · Telephone: 08007310214, Monday to Friday, 8:30am to 4:30pm. This helpline is for Pension Credit Guarantee Credit customers only. The deadline date to claim a Warm Home Discount Scheme rebate for Pension Credit Guarantee Credit customers is the 28 th February 2022. Please ensure you contact the helpline prior to this date in order for you to not

Actived: Sunday Jun 26, 2022

Detail: https://community.scottishpower.co.uk/t5/Extra-Help/Warm-Home-Discount-Scheme/ta-p/14

Bills, payments & refunds - ScottishPower Community

(53 years ago) Jun 14, 2018 · Register now I pay each quarter by cash/cheque If you have supplied us with accurate meter readings, and your credit balance is £5 or more, then we'll automatically refund your credit balance. If your bill has been estimated, please supply accurate meter readings and we’ll then calculate if any refund is due.

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Providing Meter Readings - ScottishPower Community

(53 years ago) Apr 11, 2022 · If we don’t receive actual meter reads from you and if our meter readers are unable to access your property to obtain an actual meter, then we may still send you a bill for energy consumed more than 12 months prior to the bill. This is in line with your terms and conditions (Section 8.8). Please provide up to date meter readings as soon as ...

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Home - ScottishPower Community

(53 years ago) Simply ask, learn and share. 2 Members Online. Total members: 12819. 19792 Total Discussions. Latest: 4 hours ago by DavC1. 258 Total Solutions. Latest: 5 days ago by DavC1.

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Extra help and support - ScottishPower Community

(53 years ago) Feb 02, 2022 · Priority Services Register. Our Priority Services Register (PSR) can provide you with extra help managing your energy account. For example, we can send communications in alternative formats or provide help with your meter readings. You could be eligible for our PSR for a number of reasons – ranging from a chronic illness or disability to a ...

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Refunds - ScottishPower Community

(53 years ago) Nov 05, 2021 · We’ll refund you within 14 days either directly into your bank account if you pay by Direct Debit, or we’ll send you a cheque if you don’t. If you’ve cancelled your Direct Debit we’ll send you a cheque within 3 weeks. To refund any credit that you may be due at your previous address, we will need your final meter readings for that ...

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Easy Ways to Contact Us - ScottishPower Community

(53 years ago) Mar 29, 2022 · There are many different ways we can make communications easier for you. These include: You can contact us by Webchat and Phone by clicking here - here Communications in alternative formats – we offer Braille, large print or Compact Disc; Nominated Person Scheme – nominate another person to receive your bills and other …

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Support Centre - ScottishPower Community

(53 years ago) Fairer prices for everyone, see how much you could save Get a quote in a few simple steps. Get a quote now

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Online account - ScottishPower Community

(53 years ago) Sep 02, 2019 · Online Account Rules To keep your account safe and to get the most out of our service we recommend that you: Enter your meter readings at least once every 90 days We need you to give us your meter readings at least every 90 days so we can provide you with accurate bills (you can do this more often if you want to though).

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Online Account - ScottishPower Community

(53 years ago) Nov 05, 2021 · Online Account Rules. To keep your account safe and to get the most out of our service we recommend that you: We need you to give us your meter readings at least every 90 days so we can provide you with accurate bills (you can do this more often if you want to though). We'll email you a reminder just before in case you forget.

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Your bill explained - ScottishPower Community

(53 years ago) Jun 15, 2022 · Your bill explained. We think energy should be simple – and it starts with your bill. That's why we make our bill as straightforward as possible. Depending how you pay, please watch a short video to take you through the changes: (Note: you don't need sound to watch these) I am a Direct Debit customer. I am a Quarterly Cash or Cheque customer.

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Solved: Contacting Scottish Power - ScottishPower Community

(53 years ago) Re: Contacting Scottish Power. May I advise - that when you do get through make sure you get the name of the person you speak to; also if you find s/he is unable to resolve your issue, then insist upon being put through to his/her supervisor - somebody with proper authority to resolve the matter. Then ensure you have that person's direct ...

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Card Payments - ScottishPower Community

(53 years ago) Jan 23, 2018 · Download our free YourEnergy App. Select ‘Make a Card Payment’. Then choose an amount to pay. And add your card payment details securely. Or, you can call our dedicated card payment line free on 0800 001 5115, i t’s open 24 hours a day. Have your card details and account number to hand and we’ll guide you through the payment process.

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Switching to ScottishPower - ScottishPower Community

(53 years ago) Sep 30, 2020 · Step 2: Meter reading required. We’ll ask you for meter readings around 5 working days before we start supplying you with gas or electricity, and you can submit these through your Online Account or by calling our free, automated 24hr service on 0800 027 5002. We need these meter readings to set up your ScottishPower account accurately.

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Payment methods - ScottishPower Community

(53 years ago) Nov 02, 2017 · We believe paying for your energy should be quick, simple – and, most of all, convenient. That’s why we offer a whole range of ways to pay, so you can choose the one that suits you best. Direct Debit Spread your energy costs evenly across the year. Direct Debit explained Pay As You Go Simply pay for...

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Complaints - ScottishPower Community

(53 years ago) Sep 27, 2018 · Click on the chat icon in the bottom right hand corner of the page to check if someone is available. If you’d rather speak to someone, you can call us on 0345 027 0072. Our contact centres are open Monday to Friday 8.30am until 7pm and 8.30am until 1:30pm on a Saturday. Stage two We are working to resolve your issue We will aim to resolve all ...

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Pay as you go - ScottishPower Community

(53 years ago) Nov 19, 2021 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

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Hardship Fund - ScottishPower Community

(53 years ago) Mar 29, 2022 · Step 2. Apply to Social Enterprise Direct (SED) **, the independent organisation that administers the ScottishPower Hardship Fund. They will look at your circumstances and decide whether you are eligible to receive an award from the Fund towards your arrears. They will need evidence of financial hardship – for example, recent letters from the ...

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Pay As You Go - ScottishPower Community

(53 years ago) Apr 06, 2022 · All Pay As You Go customers with an email address are automatically entered** into our monthly Power Play Prize Draw where you can win £2,000 cash. Find out more. For more details on Pay As You Go, take a look at our Prepayment Customer Charter. * Friendly Non Disconnect Service – your meter won’t cut off overnight between each period of ...

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ScottishPower Complaints

(53 years ago) Jun 17, 2022 · Click on the chat icon in the bottom right hand corner of the page to check if someone is available. If you’d rather speak to someone, you can call us on 0800 027 0072. Our contact centres are open Monday to Friday 8.30am until 7pm and 8.30am until 1:30pm on a Saturday. Alternatively, you can also get in touch by emailing us using our online ...

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Online and bank payments - ScottishPower Community

(53 years ago) Jan 23, 2018 · To make a payment to ScottishPower just contact your bank or building society with the following information and instruct them to make the payment: Our bank sort code: 83-07-06. Our bank account number: 00674713. Your 11 digit ScottishPower account number: you’ll find this on the front of your bill. Updated by Eilidh | 23 Jan 18.

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Live Chat - ScottishPower Community

(53 years ago) Mrs Roberts, this is not the right place to give your meter readings, Scottish Power does not have a Live Chat function. You need to go to your online account and look for the meter readings section. An alternative is to ring 0800 027 0072. 0.

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Leaving ScottishPower - ScottishPower Community

(53 years ago) Nov 05, 2021 · Step 1 - Switch Starting. Your new supplier will tell us you’re leaving and we’ll start the process to settle and close your account. If there’s only a short gap between each fuel switching we’ll send the bills to you together in one envelope/e-mail. If you pay by Direct Debit, please don’t cancel – we’ll need to collect payments ...

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Direct Debit Manager - ScottishPower Community

(53 years ago) Nov 02, 2017 · Direct Debit Manager. Stay in control of your monthly Direct Debit payments with our Direct Debit Manager tool. If you've not entered meter reads within the last 7 days, you'll need your current meter reads to hand. YouTube. Scottish Power. 5.22K subscribers.

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Helping you pay your bill - ScottishPower Community

(53 years ago) Mar 29, 2022 · If you would like more help with free and independent debt advice about energy or other bills, then StepChange Debt Charity can help you to work out a budget and to plan for you to pay off your arrears. You just need a list of your incomings and outgoings and your energy bill handy. Visit StepChange Debt Charity or call them on 0808 138 1111 ...

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What is our Priority Services Register? - ScottishPower Community

(53 years ago) Jun 13, 2022 · It provides a range of services to help you manage your energy account if you need extra support. And, they’re available at no additional charge. You can join our Register if you, or someone in your household: Has a disability. Has a chronic illness. Is of pensionable age. Is blind or partially sighted.

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Monthly cash plan - ScottishPower Community

(53 years ago) Nov 02, 2017 · How it works. We’ll send you a monthly payment request detailing the amount you need to pay and the date the payment is due. You can choose from a range of ways to pay by cash or cheque. You can also choose to manage your account online. We’ll regularly review your monthly payments based on what you’ve paid and the energy you’ve used ...

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Scottish Power complaints

(53 years ago) Jun 17, 2022 · Click on the chat icon in the bottom right hand corner of the page to check if someone is available. If you’d rather speak to someone, you can call us on 0345 027 0072. Our contact centres are open Monday to Friday 8.30am until 7pm and …

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Emergency - ScottishPower Community

(53 years ago) Oct 22, 2017 · Call 105 or your local Electricity Network Operator's 24 hour Emergency Helpline below. Your local Electricity Network Operator Your local Electricity Network Operator may differ from your electricity supplier Scotland Network Operator Contact number Scottish Hydro 0800 300 999 ScottishPower Energy Networks From a landline 0800 092 9290 From a ...

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My Energy - ScottishPower Community

(53 years ago) Feb 07, 2022 · 89 1. Last post by DavC1 Thursday. Downgrading my commercial supply (urgent help required) Created by hollywood78 | Wednesday. 150 4. Last post by hollywood78 Thursday.

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Email address for Customer Services - ScottishPower Community

(53 years ago) Re: Email address for Customer Services. Hi there, the e-mail address for Scottish Power is [email protected]power.com. Please note contact is a capital C. 1 Like. Likes. Tags: None. Reply. Mark as New.

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Smart Pay As You Go FAQs - ScottishPower Community

(53 years ago) Apr 01, 2022 · What’s the difference between traditional prepayment and smart PAYG? It’s easy; the difference with smart device PAYG is convenience. Top up from the comfort of your own sofa. However if you prefer, you can still top up at your local Post Office or Payzone outlet. You will receive a separate barcode...

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Online Account Help - ScottishPower Community

(53 years ago) Nov 05, 2021 · It's the most convenient way to stay in control of your energy account. Or why not choose one of our Online tariffs, simply select ‘Change your tariff’ once you’ve registered. Alternatively, you can call our 24-hour automated service on 0800 001 5115 and select the recent transactions options.

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Emergency Information - ScottishPower Community

(53 years ago) Dec 20, 2018 · If you have ScottishPower BoilerCare and your boiler has stopped working, call us 24/7. 0800 111 4686.

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Can’t log in - ScottishPower Community

(53 years ago) Re: Can’t log in. Hvae tried to Log in without success despite previoyusly accessing account many times before. My e=-mail is [email protected] account name is Aylmerton Villate Hall Account No. 1606 7345 126. 0 Likes. Tags: None.

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Closing account - ScottishPower Community

(53 years ago) Oct 22, 2017 · The steps below show what’s involved in leaving ScottishPower and outline what you need to do. View my tracker Step 1 - Switch Starting Your new supplier will tell us you’re leaving and we’ll start the process to settle and close your account.

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Prepayment FAQs - ScottishPower Community

(53 years ago) Jun 17, 2022 · To turn your meter on, hold the middle or ‘Okay’ button. From the home screen on your meter, wait until the message “Armed Enable” is displayed. Your meter will now carry out a gas appliance check. Once complete, press the middle or ‘Okay’ button again - your gas supply should now be back up and running.

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How do I notify ScottishPower of a bereavement?

(53 years ago) Jan 31, 2022 · If you have recently lost a loved one and need to change any account information, we have a dedicated team at your service to help you through this difficult time. You can contact us by calling 0800 074 1986 between Monday to Friday 8.30am - 5.00pm or you can email us [email protected] To do this you'll need the following information:

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Contact Us - Welsh - ScottishPower Community

(53 years ago) Oct 22, 2017 · Sut i gysylltu â ni: Ymholiadau ffôn 0800 040 7018 (Mae llinellau ar agor Dydd Llun i Ddydd Gwener 8yb -10yh a Dydd Sadwrn 8.30yb – 6yh) Ebost – [email protected] Ymholiadau ysgrifenedig: Gwasanaethau Cwsmeriaid. ScottishPower Customer Services. 320 St Vincent St.

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Landlord & Letting Agents - ScottishPower Community

(53 years ago) May 09, 2019 · Remember the landlord is responsible for the daily standing charge and any energy used when the property is empty. To notify us of a move in or move out please call us at 0800 280 2940 - Lines are open: 8:30am - 7pm weekdays and 8:30am - 1pm Saturday. Please save this link to your favourites for any future home moves.

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Coronavirus (COVID-19) information for ScottishPower customers

(53 years ago) Jun 13, 2022 · The COVID-19 pandemic remains a challenging time for everyone. We want to reassure you that we’re here to support you as best we can. Our call centres are working as normal and you can use webchat and email to contact us too. We also still recommend using our website or app where possible - this is the fastest way to manage your energy.

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Community blogs

(53 years ago) Manage your account online now with our hassle free tools or join in the discussions in the Community. Login now register

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Email contact and claiming a refund - ScottishPower Community

(53 years ago) Re: Email contact and claiming a refund. @adamb Hello, the email address has been given dozens of times in this forum, type email in the Search Box and follow the highlighted links. To claim a refund, give all the details of your dispute such as your name, account number and value disputed. You should get a reply quite quickly.

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How to set up my direct debit - ScottishPower Community

(53 years ago) Re: How to set up my direct debit. @cossackhat36 You'll probably need to go through customer service to ensure they tie your DD details into your SP account properly rather than just setting it up at your bank. You might want to check the tariff you're on at the moment too, because some offer a small discount if you pay by monthly DD, so though ...

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Solved: Extremely Urgent: NO ELECTRICITY - ScottishPower …

(53 years ago) Hi, I have been trying to contact ScottishPower since Saturday when we had a power cut for eight hours and since then my prepay electricity meter shows blank screen and no top up can be added. Since Monday there was enough credit until now and now we are out of electricity. I have a 7 months old bab...

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PowerUP

(53 years ago) Jun 04, 2019 · Changing the way to buy energy. Discuss the latest product features and suggestions.

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Dumb Smart Meter - Upgrade - ScottishPower Community

(53 years ago) Any time I have spoken with someone at SP I just get fobbed off or speak to someone that clearly doesnt know what I am asking. I wish I had stayed with Octopus Energy. Decent Customer Service and a Smart Meter which actually works. I have asked repeatedly if they can swap my meter to a SMETS2 one but I was told under no uncertain terms this ...

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Re: Smart meter billing - ScottishPower Community

(53 years ago) The normal payment for fuel is direct debit linked to your bank account. Standing order and credit card are possible but quite unusual. Smart meters have no influence on the payment method, your supplier will tell you how much DD they will take each month.

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